Yes, I know - this is the first post in this blog since ... more than a year. Oups! Demanded by Terry Ryan, this is a blog post about a terrible Adobe support experience and the solution to a problem that happened to me a few week ago (Well, Terry only asked me to blog the solution - but I think it's fair to also tell the support story here) All of a sudden my Creative Suite CS 5.5 license on my…

